In running our business, we need to process personal data to comply with our contractual obligations. For example, if you place an order with us, we need your address details to deliver your order and we may also need to pass your details to a courier or delivery company. When you provide us with personal information to complete a transaction, you are consenting to our collecting id processing it for that purpose.
You may also have provided your details to us at a tasting or other promotional event and we may subsequently send you information about our products.
We are committed to processing any personal data in a responsible manner in accordance with the required standards and we are committed to protecting your privacy. To protect your personal information, we take reasonable precautions and follow industry good practice to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Our website is hosted securely on servers in the UK by HostPresto.
We require your personal data to promote our legitimate interests as a business in a way which might reasonably be expected as part of running our business. We may use your purchase history and shopping preferences to improve our offering or services. The personal data we collect includes your name, billing /delivery address, email address and telephone number.
With your consent, we may send you information to keep you informed about new products and any special offers or promotions by email and post. We will either ask you directly for your expressed consent, or provide you with an opportunity to say no. You can always opt out of receiving this at any time by emailing us at firstname.lastname@example.org or writing to us at Gusto Cuisine, The Highlands, Chiltern Hill, Gerrards Cross, Bucks SL9 9TZ
If after you opt-in, you then subsequently change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your personal data, by emailing us at email@example.com or writing to us at Gusto Cuisine, The Highlands, Chiltern Hill, Gerrards Cross, Bucks SL9 9TZ
When you browse our website, we may also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you use our online shopping service we will set up several cookies to save your shopping basket. These cookies contain no personal data.
We do not share your details with third parties other than is necessary to carry on our business e.g courier and delivery companies, or mailing houses. We will never sell or trade your contact details with any third parties other than in the event of a sale of the business to a bona fide purchaser who then uses the data solely for the purpose of continuing to run the business. If our business is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
We may be required by law to disclose your details to law enforcement agencies. For example, if the police /government asked us to disclose information but we would not do without being satisfied that it was a legitimate and justified requirement.
We retain our records of orders for a period of 7 years and then we will anonymise any personal information held.
You have the right to access and correct any personal data we hold about you. If you wish to do so, please email us as at firstname.lastname@example.org or write to us at Gusto Cuisine, The Highlands, Chiltern Hill, Gerrards Cross, Bucks SL9 9TZ. We may make a small charge of £10 in relation to our administration costs in providing this.
The Information Commissioner’s Office is responsible for overseeing the regulation and use of personal data in the UK and for ensuring that all parties process personal data in accordance with the relevant requirements. Their contact details can be found at www.ico.org.uk.